MTS PPinfo
Internal product catalog
PPInfo is an internal MTS product. It serves as a showcase for all of the company's products (around 1000 in total), and provides information that hundreds of employees need to access for their work.
Key skills
User research
Design systems
Metrics tracking
User-centered design
AGILE
Work period
August 2022 — April 2023
Work is being done on the internal product of the company in a large team using the agile method. My responsibilities included: • Creating high-quality designs, from wireframes to final products, using design tools such as Figma; • Conduct user research and analysis to identify behavior patterns and needs by interviews, moderated tests and card sorting; • Produce prototypes in Figma to test functionality; • Conducting user research and using it to inform design decisions; • Optimize business metrics through UX solutions, such as A/B testing and analytics; • Communicate and defend design solutions to stakeholders, including customers and team members; • Conduct design reviews at all stages of the product lifecycle, including development, testing, and implementation; • Contributing to and maintaining design systems.
My achievements: • Successfully conducted user interviews and created a Customer Journey Map, resulting in the identification of key features that simplified product usage and increased productivity; • Improved the overall design of the product by conducting a design review and aligning the layout and components, resulting in a cleaner and more intuitive user interface; • Took initiative to address design inconsistencies and ensure consistency across product components, resulting in an improved user experience.
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